Your next step.
Your choice.

From the passenger or captain app

Sign in and open Profile (passenger) or Account (captain), then request account deletion. Your account is deleted 7 days later. Until then you can cancel in the same place, or simply sign in again.

Need help accessing your account?

Contact support@kashride.com for account assistance. Do not include sign-in codes or ride PINs.

What happens next?

After the 7 days your name, phone number, email, trusted contacts, saved places, notification tokens, Google sign-in link and, for captains, documents, selfie and vehicle details are erased, and you are signed out everywhere. Trip, payment and wallet records are kept without your personal details where the law requires. Deletion waits while a trip or payment is still in progress, or while your wallet holds a balance (use it or ask us for a refund); the app explains what is holding it.